What types of businesses do you work with?

We specialise in independent restaurants, boutique hotels, bars, and growth-stage hospitality brands. Whether you’re a single-site owner or managing a multi-site group, we create tailored strategies to improve guest experience and profitability

What services do you provide?

We offer a range of consulting services, including:

• Menu pricing and engineering

• Guest experience and service design

• Operational efficiency reviews

• Staff training and SOP development

• Pre-opening support for new concepts

• Ongoing advisory retainers

How do you typically work with clients?

We start with a consultation call to understand your challenges and goals. From there, we’ll propose a customised plan that may include on-site visits, team workshops, or remote advisory sessions

How quickly can we get started?

We can often schedule an initial consultation within one week. Full projects usually start within 2-4 weeks, depending on scope.

Do you offer one-off consultations?

Yes! If you’re unsure whether you’re ready for a full project, you can book a one-off strategy session. You’ll receive actionable recommendations you can implement immediately.

Do you work internationally?

We work with clients across London, the UK and internationally. For overseas projects, we offer both on-site support and remote consulting packages.

How do I know if I need a consultant?

If you are:

• Struggling with low profitability despite high covers

• Preparing to launch a new venue and want to avoid costly mistakes

• Experiencing service inconsistency or staff turnover

• Seeking to elevate guest experience to stand out in a competitive market

Will you work with my existing team?

Absolutely. We see ourselves as partners to your leadership team, not outsiders. Our goal is to support your staff, empower your managers, and ensure strategies are practical and sustainable.

How do I book a consultation?

Simply email hello@cremeconsulting.com or fill out the contact form on our site. We’ll be in touch within 24 hours to schedule your free initial call.